HR and Payroll Officer

• Community Action Suffolk
• Address: Hadleigh Road, Ipswich, Suffolk IP1 0HH
• Salary: £27,300 - £29,400 per annum pro rata
• Hours: 15 – 20 hours per week
• Contract: Permanent, required to start May 2026
• Reference: 0697

About us 

Community Action Suffolk is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient. 

Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role 

Are you a highly organised individual with a passion for people and precision? Do you thrive in an environment where no two days are the same? If so, we want to hear from you.

We are looking for a detail-driven, people focused individual to become our HR and Payroll Officer. This role will be the go-to person for everything from onboarding new talent to ensuring payroll is running smoothly each month.

Your duties will include: 

• being the go-to person for all payroll matters, providing clear and helpful answers
• providing advice and guidance on HR processes and policies 
• maintaining employee records, contracts, and compliance with legal requirements
• being the first point of contact for HR-related queries from staff
• keeping up to date with employment law and best practices to ensure we're always compliant and fair.

You should have previous experience of HR; knowledge of payroll is advantageous. An eye for detail and a head for numbers as well as an ability to juggle a range of tasks. You should also be an excellent communication with a warm and approachable style.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

You will work within a reputable charity which offers its employees benefits which include: 

• Blended working where role allows 
• Flexible working options to support work/life balance 
• 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays 
• Up to 4% matched pension contribution 
• 2 days pro rata volunteering days to support volunteering in Suffolk 
• Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities 
• Company Sick Pay Scheme 
• Continued Professional Development for job related development 
• Family Friendly policies and practices 
• Tailored induction

For more information

Please read the Recruitment Pack (pdf).

To find out more about us, please visit our website.

If you are interested in the role and would like to learn more, please contact Louise Bradshaw, Associate Director for People and Cultural Development for an informal conversation by emailing louise.bradshaw@communityactionsuffolk.org.uk.

How to apply 

Please submit your completed Application Form (Word) by email to Louise Bradshaw at louise.bradshaw@communityactionsuffolk.org.uk.

Alternatively, please post to Louise Bradshaw, at Community Action Suffolk, 160 Hadleigh Road, Ipswich, IP2 0HH

Closing date: 1pm, 7 May 2026

We encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed. 

Should you not hear from us within 10 working days from receipt of your application you have not been selected for an interview. 

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.