Payroll Analyst

Join our People Hub Payroll team as a Payroll Analyst and play a key role in delivering a reliable, accurate and colleague‑focused payroll service. This is an opportunity to use your specialist expertise to ensure smooth end‑to‑end payroll operations, support continuous improvement, and contribute to a resilient service that colleagues across the organisation can depend on. If you enjoy problem‑solving, working collaboratively and making processes better, this role offers a rewarding next step.

What You’ll Be Doing

Your key accountabilities will include:

• Deliver accurate, compliant and timely payroll activities, following established process frameworks and Runbook guidance.
• Analyse payroll data to identify discrepancies, trends and risks, taking corrective action where needed.
• Support audits, reconciliations and year‑end processes, including statutory submissions.
• Resolve complex payroll queries, offering clear and professional advice to employees and business partners.
• Contribute to service improvements, documentation updates and payroll‑related projects to strengthen resilience and efficiency.

Who you are 

Your skills and experience will include:

• Proven experience in a payroll role within a medium or large organisation.
• Solid understanding of UK payroll legislation, including PAYE, NI, statutory payments and pensions.
• Confident working with payroll systems and HR/payroll data interfaces.
• Excellent analytical skills, accuracy and attention to detail.
• Customer‑focused approach with the ability to provide clear, high‑quality support.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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