Payroll and Benefits Manager

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At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Responsible for ensuring the delivery of the payroll and benefits transactional and administration service is consistent, accurate and timely processed.                                                                                                                                           Supports payroll related projects, providing timely and accurate payroll reporting and data to the business. 
Supports the International head of payroll processing and compliance to deliver the elements of the payroll and benefits service. 
Supports the global payroll and benefits director to deliver projects as required and ensure compliance with policies and procedures that affect Mace colleagues and the business.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well
• Client focus - Deliver on our promise
• Integrity - Always do the right thing
• Create opportunity - for our people to excel

You’ll be responsible for:

• Accountable for end-to-end payroll and benefit processing, ensuring month end and year end activities are carried out in accordance with statutory and company legislation.
• Supporting the development of the payroll strategy.
• Ensuring all statutory filings are processed in time and are accurate and is the first point of contact for company audits.
• Working closely with the international head of payroll processing and compliance.
• Managing performance delivery and workload of team to ensure accuracy, timeliness and compliance payrolls are processed.
• Ensuring the payroll and benefit services are efficient, effective and consistently applied.
• Ensuring the payroll and benefit teams have the skills, knowledge and tools to be able to meet all key deliverables and related matters in a timely and accurate manner operating best practice to deliver a customer focused value add service.
• Ensuring inhouse payroll system upgrades are implemented to the expected standards and update standard operating procedures to reflect changes. Partner with the team to share knowledge and ensure understanding of all changes made to payroll and benefits.
• Developing and maintains strong and credible internal stakeholder relationships.
• Acting as an escalation point of contact for urgent and complex payroll and benefit queries to provide the best outcome.
• Evaluating the service on a regular basis through dashboard data.
• Reviewing the toolkit used within the team to ensure practical service delivery meets changing business needs.
• Implementing and embed a programme of continuous improvement and lean thinking to streamline processes to maximize efficiency and effectiveness.
• Supporting the development of the team in order that they can have varied and interesting work and can achieve and exceed their potential, productivity, development, well-being and growth within the HR and finance team.
• Managing, coaches and develops team to provide excellent customer service experience by ensuring accuracy, compliance and timeliness are guaranteed.
• Seeking opportunities for continuous improvements/improving working processes.
• Working collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.
  
  You’ll need to have:
   
• MS skills\: Word, Power point and Excel\: presenting high quality reports, presentation and accurate payroll and data to diverse audience.
• Comprehensive and up to date local payroll and benefits knowledge to support appropriate query handling and advice.
• Experience in processing and delivery complex payrolls.
• Experience of communicating written and oral, complex payroll and benefits matters succinctly, concisely and clearly.
• Ensuring communication is well understood by respective audiences.
• Able to motivate high performing teams.
• Able to build and maintain strong and credible stakeholder relationships keeping our customers and results at the forefront of our service deliver.

You’ll also have:

• Payroll management or business degree or equivalent experience.
• Evidence of continuous professional development as it relates to payroll and benefits.
• Project management expertise - managing and delivery projects.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.

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