Payroll Operations Co-ordinator

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.

About the role…

We are seeking a proactive and detail-oriented Payroll Operations Co-ordinator to join our team. This role is perfect for someone with hands-on experience in basic payroll operations and a strong aptitude for data analysis. You will play a key part in ensuring payroll accuracy, supporting system improvements, and delivering high-quality service to both internal stakeholders and employees.

Key Responsibilities

• Assist with the preparation, processing, and validation of payroll transactions.
• Support the payroll team with day-to-day queries and troubleshooting payroll discrepancies.
• Maintain accurate employee payroll records and ensure compliance with company policies and statutory requirements.
• Perform data analysis to identify trends, errors, and opportunities for process improvements.
• Use Excel to manage, manipulate, and analyse large datasets (including VLOOKUP/XLOOKUP, pivot tables, formulas, and data validation).
• Collaborate with HR, Finance, and IT teams to resolve payroll-related issues.
• Participate in payroll system updates, testing, and reporting activities.

About you…

The ideal candidate will have previous experience within payroll, be, diligent, well organised and able to meet all required deadlines.

• Previous experience in a payroll or payroll support role.
• A solid understanding of end-to-end basic payroll processes (e.g., pensions, timesheets, deductions, statutory payments, tax, National Insurance).
• Strong Excel skills, comfortable working with formulas, lookups, pivot tables, and data cleaning.
• Strong analytical skills with the ability to interpret and present data clearly.
• High attention to detail and accuracy.
• Strong communication and problem-solving abilities.
• Forward thinking/tenacious
• Thrive in fast changing/deadline driven environment

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

• Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
• Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time,

• Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
• Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
• Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
• Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
• Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
• Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
• Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.

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