Payroll Services Manager - Carlisle

Join a trusted accountancy firm in a key payroll role

Lamont Pridmore is seeking an experienced Payroll Services Manager to join our Carlisle team.

This is an excellent opportunity for a skilled payroll professional who enjoys accuracy, structure and client service. You’ll be responsible for delivering reliable, compliant and efficient payroll services to a varied client portfolio, ensuring payrolls are processed correctly and deadlines are met.

The role offers a salary of £28,000–£35,000, plus the opportunity to earn an annual performance bonus of up to 17%.

About Lamont Pridmore

Lamont Pridmore is a family-run, national award-winning firm of Chartered Accountants, Tax and Business Advisers with offices throughout Cumbria and the surrounding area.

We have been led by the same senior management team for the last 30 years and support a hard-working, high-performing team. We are committed to developing close working relationships with our clients and investing in our people, so we can provide a broad range of services to help clients navigate the changing demands of the business world.

About the role

As Payroll Services Manager, you’ll oversee payroll processing for clients across a wide range of sectors. You’ll manage payroll data, statutory deductions, pension submissions, HMRC returns and payroll reporting, while acting as a reliable point of contact for clients and external stakeholders.

This role would suit someone with strong technical payroll knowledge, excellent attention to detail and the confidence to manage multiple deadlines in a busy professional services environment.

What the role entails:

• Managing end-to-end payroll processing for a diverse client base.

• Processing payroll changes, including starters, leavers, tax codes, contract changes and earnings arrestments.

• Collating and entering payroll information such as timesheets, expenses and pay adjustments.

• Calculating statutory payments, including maternity, paternity and other deductions.

• Processing salary sacrifice arrangements, including childcare-related schemes.

• Applying annual pay increases, cost of living changes and incremental adjustments.

• Carrying out regular payroll checks to maintain accurate and reliable records.

• Arranging payments to employees, HMRC, pension providers and other relevant bodies.

• Monthly and annual pension preparation and submissions.

• Monthly and annual HMRC payroll returns preparation and submissions.

• Responding (over the phone and in writing) to payroll queries from clients, employees, managers and external contacts.

• Prepare quarterly payroll invoices for client billing.

• Maintaining and updating payroll process notes and internal guidance.

• Supporting payroll system updates, testing and improvements in collaboration with the IT team.

• Keeping accurate audit records and providing payroll information for audit purposes.

• Producing client reports, including gross-to-net and employee cost information.

• Supporting the wider team with other reasonable payroll-related duties directed by the line manager.

Essential requirements

We’re looking for a Payroll Services Manager who has:

• A recognised payroll qualification, accountancy qualification, or equivalent professional experience.

• Recent hands-on experience managing a large computerised payroll.

• Strong knowledge of payroll legislation, PAYE, National Insurance and pensions administration.

• Excellent IT skills, including strong Word and advanced Excel capability.

• Experience managing payroll data and databases.

• Strong numeracy skills and confidence completing payroll calculations accurately.

• Excellent organisation and time management skills.

• High attention to detail and a methodical working style.

• A positive, professional and service-focused approach.

• Strong communication skills, both written and verbal.

Desirable requirements

• Experience using Sage 50 accounting software.

Pay and benefits

You’ll receive:

• £28,000–£35,000 per year.

• Annual performance-based bonus of up to 17%.

• Full paid overtime.

• Time off in lieu.

• Free parking.

• Free financial advice.

• Birthday bacon butties.

• Cycle to work scheme.

• Pension auto-enrolment.

Working pattern and location

This is a permanent, full-time, office-based role in Carlisle.

Working hours are 8.30am to 5.00pm, with some flexibility available.

Application process

If you’re an experienced payroll professional looking for a varied role within a supportive and well-established accountancy firm, we’d be pleased to hear from you.

Please submit your CV for review.

Recruitment process

• Stage 1: 20-minute video screening interview with Nexstema, acting on behalf of Lamont Pridmore.

• Stage 2: Interview with the Hiring Manager.