Proposition, Recognition and Benefits Specialist

This is an exciting opportunity to work in the Performance & Culture team within our People Function.  Working in Performance & Culture we design and deliver compelling colleague propositions which help make us a great place to work.  Together, our efforts will drive a high performing culture, ensure people want to stay with us and strengthen a strong and exciting employer brand to attract new talent. 

We are happy to consider flexible working approaches to help you perform at your best.
 

The working hours (per week) for this role can be between 28 and 35 hours.

This is a 8-month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. 

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
 
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
 

What you’ll be doing

On a typical day you will be designing, shaping or implementing any aspect of our benefit propositional framework. This could range from being involved in the deep technical design of a new proposition or enhancing, expanding or improving an existing proposition.  You will research and take a data led approach – creating business cases through to campaign management and launch.  You will be confident in engaging senior stakeholders on proposals and implementation plans. In particular, this role will focus on communication and engagement of our benefit propositions.

You will manage 3rd party relationships and where necessary, seek new opportunities where these support our plans.  You will be passionate about your cause and seek to find as many creative opportunities as possible in communicating to multiple stakeholders the benefits of change. 

As you engage with stakeholders, you will confidently demonstrate your research and be able to find compelling methods to influence and engage stakeholders from across the organisation – you focus being to achieve the support required to deliver the outcomes we need.

You will be used to working in a fast paced and purpose-driven environment.  Being flexible and pivoting resources and intellect when the business needs you.  You will be comfortable with travel and able to work across our sites, when required. 
 

About you

• We are looking for someone with demonstrable evidence of personally leading and delivering propositions in highly competitive markets. You will understand the gap and opportunity and will be able to provide evidence of game changing proposals which improve engagement internally and candidate interest externally

• Benefits experience designing, implementing, and managing health and risk benefits

• You will have a credible understanding of the benefit market and understand trends and market direction to ensure we have what it takes to be an employer of choice

• You will have skill in onboarding suppliers and significant experience in the management of insurance products and benefit providers

• You will be used to leading and working on your own to ensure effective delivery and when require contributing to team when shared resources and capacity is required

• You will have strong and creative experience in campaign management, working with a range of stakeholders, internally and externally in order to drive engagement, utilisation and brand awareness

• You will be highly effective at project management, with a proven record of working to tight deadlines/budgets within a complex environment

• We need someone who actively understands and evidences, with proven experience, of the link between proposition, employee experience, culture and the delivery of organisational strategy

• You are a natural at influencing and being creative with your communication methods

• Data is important to us – you must like it too and see it as an essential in the way you present cases for change

• The outside world will always be of interest to you – you prioritise knowledge gathering and are well connected within the marketplace

• You thrive on change – you will be highly skilled, with backed evidence, at challenging current ways of doing things and driving continuous improvement

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

 

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Carmen Coombs, and the main recruitment contact is Thomas Pegg.