Senior Benefits Specialist

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to the Team

If you're ready you’re ready to take the next step in your HR career and thrive in a role where you’ll influence meaningful change — shaping benefits processes, partnering with stakeholders, and delivering innovative solutions — we’d love to hear from you. At Expedia Group, you’ll join a collaborative team, gain exposure to impactful regional and global projects, and help drive a best-in-class employee experience.

As a Senior Benefits Specialist, you’ll be a trusted subject matter expert in the evolving world of employee benefits. You’ll assess, design, and optimize programs that support the diverse needs of our global workforce. You’ll lead process improvements across benefits operations, ensure compliance and efficiency, and contribute to the continuous enhancement of our offerings. This role is ideal for a process-driven, detail-oriented professional who thrives on building partnerships and delivering benefits programs that make a real impact.

In this role, you will: 

• Assists with designing, implementing and administering process, policies and
• system solutions.
• Ensure we are meeting our statutory obligations and that our benefit programs are compliant with local laws and regulations
•  Regularly review our programs to ensure operational and administrative processes are effective; identify and implement process improvements
•  Monitor, analyse and research utilization reports and trends for our plans, and proactively suggest improvements based on feedback, claims trends, market practice and  external market benchmarking
• Develops an understanding of current benefits programs by supporting benefits administration and acting  as point of contact  for complex employee benefits questions, exercising sound judgement to provide solutions
•  Cultivate and manage relationships with external consultants, vendors and providers and ensure service standards are adhered to
• Develops an understanding of current benefits programs by supporting benefits administration and serving as a first point of contact for all employee inquiries.
•  Build and maintain a good working knowledge of benefits legislation, industry standards and methodologies, incorporating standards into processes and procedures
•  Manage the communication of existing and new programs as well as all benefits compliance related updates, in partnership with our internal stakeholders i.e Payroll, HR operations, HR and Legal.
•  Maintain accurate benefits information on our internal HR portal
• Continues building understanding the organization's processes, objectives and challenges and their impact on the business.

Experience and Qualifications: 

• 3 to 5 years of Benefits administration and advisory experience
•  Familiarity with Benefits programs and local regulations in the UK and Ireland. Other preferred EMEA locations e.g., France, Germany, Italy, Netherlands, Poland, Czechia and UAE
•  Bachelor's Degree or equivalent experience
• Demonstrated ability to adapt to new challenges and adjust the course, in light of changes to statutory regulations and requirements
•  Ability to communicate effectively, with a keen eye for detail and aptitude to follow through including making and communicating difficult decisions
•  Ability to work independently, prioritize and manage multiple tasks with a sense of urgency with minimal supervision
•  Good analytical skills, and attention to detail with the ability to review data, detect and correct errors, and take responsibility for data quality
•  A customer service focus with a responsive and "can-do" open-minded attitude
•  Good judgement – knowing when to escalate an issue combined with a willingness to be flexible
   

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.