Senior Peoplesoft Payroll Functional Support Consultant

Company Description

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. 

We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. 

As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. 

• UK & Ireland’s premier Oracle, Microsoft & AWS partner   
• Market leader in Oracle ERP and Cloud Applications   
• Consulting, implementation, and support services   
• 3200+ strong, €347m/£302m revenue business   
• ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK

Job Description

Senior Peoplesoft Payroll Functional Support Consultant

Are you a PeopleSoft Payroll expert ready to take the next big step in your career?

At Version 1, we’re offering a rare and exciting opportunity for a Senior PeopleSoft Global Payroll Consultant to not only lead the way in delivering high-quality functional support — but to also grow into a Service Delivery Manager (SDM) role.

You’ll join our award-winning EA ASPIRE Managed Service Practice, playing a pivotal role in both supporting and evolving our PeopleSoft Managed Services.

This is your chance to combine deep functional expertise in Global Payroll UK with strategic customer engagement, service design, and delivery leadership.

What makes this role stand out?

• Use your specialist knowledge to deliver impactful payroll solutions to enterprise clients
• Step into a trusted SDM position, building long-term customer relationships
• Work with a company that’s a certified Great Place to Work 10 years running
• Be part of a business that values growth, learning, and putting its people first

What you’ll be doing:

• Lead functional support for key PeopleSoft Payroll customers
• Drive service improvement, reporting, and forecasting activities
• Support service implementation and build out new offerings
• Own customer relationships, resolve escalations, and ensure satisfaction
• Develop your SDM skills in a fast-moving, values-led environment

What you’ll bring:

• Extensive experience with PeopleSoft Global Payroll UK
• A strong foundation in payroll administration and related modules
• A proactive, customer-first attitude with a desire to lead and grow
• Experience in consultancy or managed services (a big plus)

This is more than just a support role — it’s a career-defining opportunity to combine your technical payroll expertise with strategic service delivery and leadership development.

If you're ready to make an impact and take your PeopleSoft career to the next level, I’d love to talk.

Senior Peoplesoft Payroll Functional Support Consultant

Roles & Responsibilities

You will:

• Report to the Head of PeopleSoft Managed Service
• Oversee functional support for Version 1 Peoplesoft Global Payroll Customers
• Input to service design and support for service implementation
• Drive forward Internal service reporting
• Oversee monthly and quarterly forecasting of team costs, and project revenues
• Achieve and maintaining standards for ISO20000 compliance across the team
• Explore and drive opportunities within existing customers for new/additional work
• Conduct regular Service Review calls with customers
• Oversee customer escalations or issues, problems, and requirements
• Achieve targets and improvement initiatives for customer satisfaction
• Manage business risk and knowledge to ensure business continuity
• Identify and progress Continual Service Improvement initiative

You will communicate with other team leads to

• Identify resourcing issues
• Cross team opportunities
• Cross team support requirements

Qualifications

Essential Skills:

You will have:

• Extensive expertise in a PeopleSoft Global Payroll Functional Role
• Strong Payroll Administration experience
• Experience with additional PeopleSoft modules an advantage
• Strong customer service/relationship management experience (Customer)
• Strong analytical skills (Strategy, Financials)
• Demonstrated ability to work within a process driven environment (Strategy, People)
• Effective verbal and written communication skills (People, Customer)
• Self-starter. Can take on assignments, driving through contacting the appropriate parties to get them done and escalate when progress is impeded.
• A team player ethic and be self-motivated. In addition, you must demonstrate a strong customer-centric ethos.
• Previous consultancy experiences (Desirable)

Additional Information

Why Version 1? 

Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review. 

A large training budget for accreditations and educational assistance for courses relevant to your role. 

Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. 

Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. 

Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. 

• Quarterly performance-related profit share 
• Certified Great Place to Work for 10 years in a row 
• Flexible mix of Remote/Hybrid working options 
• Pension, Private Healthcare Cover, Life Assurance plus  

This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. 

PLUS, many more exciting benefits… drop us a note to find out more. 

Please note that you must have the legal right to live and work in the United Kingdom.

This is hybrid based with occasional travel to your nearest base office. 

Ashley Billington, Talent Acquisition – Enterprise Application

+447840839370 

#LI-AB1 

#LI-Hybrid 

We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers. 

Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!