Specialist, Payroll & Benefits

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM.

As People Operations Advisor, you will be responsible for managing payroll
and benefits administration, supporting annual compensation reviews, and
maintaining salary banding frameworks. Collaborating closely with internal
stakeholders and third-party providers, you will ensure processes are
accurate, compliant, and aligned with People team objectives.

Payroll Administration

• Process EMEA & APAC payrolls accurately and on time, ensuring compliance with statutory regulations and organisational policies
• Collaborate with third-party payroll providers, managing relationships to ensure high-quality service delivery
• Verify and reconcile payroll data, including timesheets, allowances, deductions, and statutory payments
• Process all monthly payroll updates with Workday to ensure accuracy of employee data and reporting between Workday and payroll vendor systems
• Manage payroll changes such as new hires, terminations, promotions, and salary adjustments
• Prepare and review payroll reports, ensuring data accuracy for internal and external audits
• Prepare and circulate reports to Finance and other key payroll stakeholders to ensure payroll accuracy and timely approvals of all payroll files
• Act as the main point of contact for international payroll-related queries, resolving employee concerns promptly.

Benefits Administration

• Manage the administration of employee benefits, including pensions, healthcare plans, and other reward schemes
• Support the annual renewal process for benefits, liaising with providers to secure the best terms
• Oversee enrolment, changes, and terminations in benefits programs, ensuring compliance with provider terms and legal requirements
• Process Workday benefit elections within Workday and ensure benefits data is correct within the system and updated post benefit renewals
• Provide guidance to employees on benefit offerings, eligibility, and enrolment processes
• Track and report on benefits utilisation, providing insights to improve program effectiveness

Compliance & Reporting

• Ensure compliance with payroll and benefits regulations, including local tax and social security compliance, pensions auto-enrolment, and GDPR
• Support internal and external audits by providing accurate and timely payroll and benefits data in a secure fashion
• Stay up to date with legislative changes and ensure processes remain compliant
• Own reporting for the geographies that you handle for payroll and benefitßs

Compensation Support

• Assist in the annual compensation review process, including data preparation, benchmarking, and reporting
• Support the maintenance and regular review of salary banding frameworks, ensuring alignment with market benchmarks

Process Improvement

• Identify opportunities to streamline payroll and benefits processes, enhancing efficiency and employee satisfaction
• Collaborate with the Workday team to optimise payroll and benefits workflows and reporting capabilities
• Maintain and update process documentation to ensure clarity and consistency

Employee Support

• Provide responsive and professional support to employees regarding payroll and benefits inquiries
• Deliver training sessions and communications to help employees understand and make the most of their benefits
• Assist with onboarding and offboarding processes, ensuring seamless transitions for payroll and benefits

Workday

• Support Workday team with testing as needed
• Support larger People Team with the integration of acquired entities into the Company’s, systems, and processes; including payroll transitions and benefit harmonisation

The above forms the main areas of responsibility for this role, but it is not exhaustive and it should be noted that duties may change over time, so the need for flexibility is key and the job-holder will be expected to co-operate with reasonable changes as required.

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.