Payroll & Benefits Coordinator

Payroll & Benefits Coordinator

London - Hybrid

The Role
Bullfinch Recruitment are delighted to be partnering with our client to recruit a Payroll & Benefits Coordinator. This is a fantastic opportunity to join a fast-paced organisation in a role that combines payroll delivery, benefits administration, and workforce analysis.

Working closely with the Payroll Manager, you will ensure employees are paid accurately and on time, while also overseeing benefits, incentive schemes, and workforce reporting. The role requires excellent attention to detail, strong Excel skills, and the ability to balance operational delivery with analytical insight. This is an exciting position for someone who enjoys both hands-on administration and data-driven problem solving, with plenty of scope to make a real impact across People and Finance teams.

Key Responsibilities

• Support monthly payroll processing, performing detailed checks and preparing data for sign-off.

• Act as a control point for payroll compliance, reconciliations, and query resolution.

• Administer employee benefits and act as a first point of contact for queries.

• Liaise with third-party benefit providers to resolve issues and improve employee experience.

• Calculate, reconcile, and maintain bonus payment schedules.

• Support the administration of company incentive plans, including allocations, reporting, and communications.

• Prepare and present monthly headcount, cost allocation, and variance reports to stakeholders.

• Lead quarterly headcount and payroll forecasting exercises, aligning with budgeting cycles.

• Maintain accurate vacancy reporting and workforce planning data in collaboration with Talent Acquisition.

• Act as SME for the team, helping support, coach and mentor junior staff members

• Extract, validate, and reconcile payroll and headcount data from HR and recruitment systems.

• Maintain and enhance payroll, benefits, and incentive processes to drive efficiency and accuracy.

• Support audit requirements by ensuring records and controls are maintained.

• Provide payroll cover during absences and support ad-hoc People and Finance projects.

Skills & Competencies

• Advanced Excel expertise (PivotTables, complex formulas, lookups, conditional formatting).

• Strong attention to detail with a methodical, accuracy-first approach.

• Analytical mindset with the ability to turn data into actionable insights.

• Highly organised with the ability to manage multiple deliverables and deadlines.

• Clear and confident communication skills, engaging effectively with colleagues and external providers.

• Commitment to confidentiality and discretion in handling sensitive data.

• Comfortable using HR and recruitment systems, with the ability to extract and analyse data.

• Demonstrable experience in payroll and/or HR administration.

• Prior experience in coaching/mentoring others is a huge plus.

• Knowledge of payroll compliance, benefits administration, and incentive processes.

What can we offer?

• Competitive salary and annual performance bonus

• Flexible hybrid working arrangements

• Comprehensive healthcare and wellbeing support

• Enhanced family-friendly leave policies

• Pension contribution scheme

• Life assurance cover

• Opportunities for professional development and training

• Regular team and social events