Payroll Officer

BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.

At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we create together. We will empower you with flexibility, autonomy and coaching to allow you to make a meaningful difference, whilst supporting you in your career and personal journey.

We inspire healthy and happy living through our SONA® (Happiness) values and enhance our employee's wellness through the following employee benefits:

• Emotional Wellness: Enhance your happiness. Enjoy a wellness day off each year to take on your birthday, for your family, or just for you because you are worth it. 
• Physical Wellness: Improve your health and wellbeing with a fitness allowance for remedial massage, outdoor wellness gear, yoga, pilates, swimming, or gym plus access to an online fitness portal LIFT Fitness!
• Professional Wellness: Enhance your career with two days of paid study leave combined with yearly study assistance!
• Financial Wellness: Access not-for-profit salary packaging up to $18,550, receive 17.5% annual leave loading, and up to $1,892 per annum in financial discounts from our TELUS Health EAP and wellbeing portal! 

The Role

We are seeking an experienced Payroll Officer to join our Finance Team. This role is critical in ensuring the accurate, timely, and compliant delivery of payroll services to our diverse workforce of over 400 staff. You will provide expert guidance on payroll matters, support system optimisation, and act as a trusted partner across the organisation.

At BallyCara, we recognise that not everyone is tech-savvy. That’s why we’re looking for someone who not only understands complex payroll requirements but also approaches every interaction with compassion, patience, and empathy.

What You’ll Be Doing

• End-to-end payroll processing, reconciliations, and reporting for 400+ employees.
• Applying awards and agreements including SCHADS, Nurses, and Modern Aged Care Awards.
• Ensuring compliance with Fair Work legislation, ATO guidelines, and superannuation obligations.
• Managing complex payments including terminations, redundancies, and manual calculations.
• Partnering with leaders and staff to provide clear payroll advice and support.
• Driving process improvements and embracing upcoming changes in aged care standards.
• Supporting rostering and training initiatives to improve efficiency and compliance.

What You’ll Bring

• 5+ years’ experience in payroll (ideally with 400+ staff).
• Strong knowledge of ELMO Payroll & Rostering (also known as Employment Hero Payroll or KeyPay) and ELMO HR Core.
• Familiarity with Health Cloud and aged care/healthcare sector systems highly regarded.
• In-depth understanding of SCHADS, Nurses, and Modern Aged Care Awards.
• Up-to-date knowledge of Fair Work legislation and ATO guidelines.
• Strong attention to detail with the ability to resolve payroll issues promptly.
• Excellent communication skills – able to explain complex matters simply and supportively.
• A collaborative mindset and a commitment to advocating for staff.
• Compassion, empathy, and a willingness to support colleagues through change.
• Experience in Aged Care highly desirable

If you are ready to make a meaningful difference in a supportive, values-led environment, we’d love to hear from you.

Please note:

Please submit your application via our recruitment portal. Applications submitted through external agencies or alternative channels will not be accepted.

Only shortlisted candidates will be contacted. We sincerely appreciate your interest in working with BallyCara and thank you for taking the time to apply.