Post Title: Senior Payroll ABA Administrator
Responsible to: Payroll Manager
Hours: 37
Based at: Home Based, within travelling distance of the Coventry office
The Rowan Organisation provides support services which enable people to maximise their opportunity for independent living.
The role of the Senior Payroll ABA Administrator is to support with the operational management of the payroll service and the provision of payroll support to people in receipt of Direct Payments or Personal Health Budgets. This enables our customers to focus on the management of their Personal Assistants (PAs) whilst we process authorised wage payments and manage associated tasks on their behalf.
In carrying out their duties, the Senior Payroll ABA Administrator should be mindful of the need to maximise the opportunity for independence and to work in a way which empowers our customers to be in control of their own support packages and to take and maintain control of the decisions that affect their own lives.
The Senior Payroll ABA Administrator should also work in a way which recognises individual cultural needs and ensures adherence to the Organisation's Equal Opportunities Policy.
Senior Duties and Responsibilities:
• To assist in the delivery of all aspects of the organisational payroll service and assisted bank account service (ABA), including support to the payroll manager and Senior Management Group (SMG), in the day to day running of the department and management of the team.
• To provide line management to a nominated staff group, ensuring the provision of personnel functions including supervision, training and personal development.
• To deputise in the absence of the Payroll manager, with the support of the SMG.
• To proactively lead team meetings, ensuring full participation from all team members, agendas, minutes and action points.
• To monitor the performance of the payroll team in order to ensure compliance with all organisational policies and procedures, ensuring that any discrepancies are brought to the attention of the Payroll Manager or HR..
• To work in partnership with the HR team in order to address and manage any attendance, conduct, training, capability or disciplinary procedures, within the payroll/ ABA team.
• To produce and disseminate reports and statistics as required.
Operational Duties:
• To operate sage payroll and PFS to provide an accurate payroll and ABA service on behalf of our customers, acting upon their instruction at all times and maintaining accurate records.
• To liaise with HM Revenue & Customs and any relevant contribution agencies in relation to the administration of an accurate PAYE service for our customers.
• To liaise with the finance team in supporting the production of all payroll ABA invoices against the appropriate account.
• To process and submit financial records on behalf of customers, according to their individual requirements.
• To support in all aspects of Auto-Enrolment Pensions.
• To monitor income and expenditure for ABA customers, in accordance with organisational protocol, and to ensure that transactions comply with agreed parameters.
• To ensure that Personal Contributions are established and maintained in accordance with agreed funding instructions.
General Duties:
• To communicate effectively with all staff and stakeholders, accurately verifying and recording messages through our CRM system and raising activities accordingly.
• To operate within the Quality Assurance measures required by the organisation.
• To maintain the administrative requirements of this post, including the use of the organisation`s IT systems.
• To ensure that information for individuals is presented in an accessible and appropriate format.
• To liaise with other agencies as necessary.
• To ensure adherence to all organisational policies.
• Any other duty which may from time to time be allocated, providing this falls within the role of Senior Payroll Officer.